01Introduction
[Legal Entity / Company Name], operator of ResumeTailorGuru (“we”, “us”, “our”), is the data controller responsible for your personal data when you use resumetailorguru.com and our AI resume-tailoring services (the “Service”). We are committed to protecting your privacy and handling your data transparently and in accordance with applicable data-protection laws, including the GDPR and the CCPA where they apply.
By using the Service, you agree to this Policy. It should be read together with our Terms of Service.
02Data We Collect
Information you provide
- Account data. When you sign in (for example, with Google), we receive your name, email address, profile image and a unique identifier from the authentication provider.
- Resume & CV content. The resumes, CVs, personal details, employment history, education, skills and any other information you upload or enter. This may include sensitive personal data depending on what you choose to include.
- Job descriptions & inputs. Job postings and other text you submit to be tailored against.
- Communications. Information you provide when you contact us for support or feedback.
Information collected automatically
- Usage data. Pages visited, features used, credits consumed, timestamps and actions taken within the Service.
- Device & technical data. IP address, browser type, device identifiers, operating system and approximate location derived from your IP.
- Cookies & local storage. Identifiers and preferences stored on your device (see Section 10).
Information from third parties
- Payment data. Our payment processors confirm transactions and provide limited billing details. We do not store full payment-card numbers.
03How We Use Your Data
We use personal data to:
- provide, operate and maintain the Service and your Account;
- generate tailored resumes and other AI Output in response to your requests;
- process payments, manage credits and prevent fraud;
- provide customer support and respond to your communications;
- monitor, analyse and improve the Service, including its functionality, performance and security;
- send service-related and, where permitted, marketing communications (you can opt out of marketing at any time); and
- comply with legal obligations and enforce our Terms.
04AI Processing of Your Content
To tailor your resume, the content you submit is transmitted to and processed by third-party artificial-intelligence providers acting as our processors. This is necessary to deliver the core feature you request. We take steps to work with reputable providers and to limit the data shared to what is needed to perform the task. Please avoid including data you do not wish to be processed in this way.
05Legal Bases for Processing
Where the GDPR applies, we rely on the following legal bases:
- Contract. To provide the Service and fulfil our agreement with you.
- Consent. For optional features, certain cookies and marketing, which you may withdraw at any time.
- Legitimate interests. To secure, analyse and improve the Service and prevent abuse, balanced against your rights.
- Legal obligation. To comply with applicable laws and lawful requests.
07Data Retention
We retain personal data for as long as your Account is active or as needed to provide the Service, and thereafter only as necessary to comply with legal obligations, resolve disputes, prevent fraud and enforce our agreements. When data is no longer needed, we delete or anonymise it. You may request deletion of your Account and associated data as described below; residual copies may persist in backups for a limited period.
08Data Security
We implement appropriate technical and organisational measures designed to protect your data against unauthorised access, loss, misuse or alteration, including encryption in transit and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
09Your Privacy Rights
Depending on your location, you may have the right to:
- access the personal data we hold about you;
- rectify inaccurate or incomplete data;
- erase your data (“right to be forgotten”);
- restrict or object to certain processing;
- data portability — receive your data in a portable format;
- withdraw consent at any time, without affecting prior processing;
- opt out of the “sale” or “sharing” of personal information (we do not sell personal data); and
- lodge a complaint with your local supervisory authority.
To exercise any of these rights, contact us using the details in Section 15. We will respond within the timeframes required by applicable law and will not discriminate against you for exercising your rights.
11International Data Transfers
Your data may be processed in countries other than your own, including where our providers operate. Where we transfer personal data internationally, we rely on appropriate safeguards such as adequacy decisions or standard contractual clauses, as required by applicable law.
12Children’s Privacy
The Service is not directed to children under the age of 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.
13Third-Party Links & Services
The Service may link to or integrate with third-party websites and services that are governed by their own privacy policies. We are not responsible for their practices, and we encourage you to review their policies.
14Changes to This Policy
We may update this Policy from time to time. We will revise the “Last updated” date above and, for material changes, provide additional notice where appropriate. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.
15Contact Us
For any privacy questions or to exercise your rights, contact us:
